Friday, 6 February 2015

Lean Maximo implementation

Are you a business partner who implements Maximo and is looking for ways to differentiate your services?  Are you a customer thinking about implementing Maximo and you want to get to fast ROI?  Does 60 minutes seem ridiculous?  A couple of years ago you would have been right.  It was ridiculous to think you could have the most powerful asset management platform software running with industry best practices and your data in an hour.  Today, it’s possible. 


OK, let’s be real.  Will Maximo be fully configured with all of your business processes and 20 years of historical data in an hour?  Of course not but here’s what you really can have - core Maximo Enterprise Asset Management, a work management system, an inventory management system, a purchasing system, a starting point for your failure codes, and some classifications.  These are the basics that nearly every Maximo client wants and every Maximo implementer knows how to do but, because Maximo is shipped as a platform where you can build your business processes as you see fit, getting those processes built takes time.


Let’s have a look at the old way.  You install Maximo and you can probably get through this in a day.  Then you start analyzing the business processes for work management.  What are the various roles and approvals needed?  What person groups are needed, what actions need to be performed, what escalations need to occur?  Generally this can take months of interviews with company team members and documentation to support the processes.  Finally, you have a specification and the processes can be developed in Maximo. Six weeks after you install the product, you may perform your first work management task.  Now do it again for purchasing and again for inventory.  Oh, and then there is data loading.  Over thirty years of development and thousands of implementers, the chances that every implementer loads client template and history data the same are slim to none.  Some still hold on to the old SQL backend loading approach that leaves business rules and data validation out of the picture.  Some use the Integration Framework requiring system configurations to load data.  Some use web services.  Once the method is determined, it’s a matter of collecting and formatting the data in preparation for the load.  All of this implementation work holds with it a certain amount of risk.  You essentially have a one-off configured system that is designed for just your business but as any technology specialist will attest, configurations like this are never right the first time.  They require testing and tweaking to get it right.


Now let’s have a look at the 60 Minute Maximo Implementation approach.  Maximo now has the ability to load content packs we call “Process Content Packs” or PCPs.  A PCP can contain things like roles, workflows, escalations and much more.  This means, we have the ability to define industry common or best practices and develop them as PCPs.  Since it turns out, this core functionality is common to a large swath of our clients, we can bypass the interviews and documentation (at least in the short run) and just load the base functionality.  To add to this, we develop our PCPs so that they can be built upon  so, you can load the PCP and it is immediately a functional work management, purchasing, or inventory system and then you can modify or expand it to meet the requirements of your specific business process.  OK so you installed the product in one day and you installed the PCPs in a few minutes to a few hours.  What about the client template and historical data?  Well, it turns out we have a new tool that uses web services to load client data through the business objects so the data can be validated.  To build on this tool, we have developed a series of templates so that a client can collect and populate their data in the templates before they even purchase the product.  This means on day one of the implementation they are ready to go. 


Imagine shaving 90% off of the implementation time it takes to get to some basic ROI?  Imagine what this could mean to a Software as a Service (SaaS) implementation?  As a business partner or Maximo implementer, imagine what new and great functionality you could develop for your clients if you weren’t burning your hours creating core functionality? It’s all possible, it’s all real, and it’s happening.


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