Tuesday, 24 November 2015

Seven tips for dealing with difficult Stakeholders

The seven tips to apply when dealing with difficult stakeholders:

  1. Accept their authority, don’t fight it
  2. Remove negative emotions
  3. Understand their negativity
  4. Ask for advice and listen
  5. Be tactful and honest
  6. Make them feel good
  7. Tailor your communication

It’s a bit different dealing with difficulty when it’s coming from a place of authority rather than dealing with team members who are difficult that are under your command. But it all comes down to mindful understanding and careful communications, which is how you lead a team and even those in authority over you.

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